Have a question that isn't listed here? Email us at sales@anantanutritionals.com!

 

Q: Do you offer free shipping?

A: At Ananta Nutritionals, we provide free shipping for orders over $350.

Q: Where can I find my Ananta Health product if it's not available on the website?

A: As an Ananta Health patient, you have exclusive access to health supplements that are not listed on our website. You can find these products on the "Ananta Health Products" and "Patients" pages by logging in to your account. If you don't have access, create an account and contact us to gain access. If the product you're looking for is out of stock or discontinued, our team can help you find the best alternative for your needs.

Q: What is your return policy?

A: We accept returns within 30 days of purchase for products in their original condition and packaging. Contact us to initiate a return and learn more about our process.

Q: How can I place an order as a retailer?

A: To place an order as a retailer, you must first set up an account with Ananta Nutritionals. Contact our office to start the process and gain access to exclusive reseller pricing and ordering options. Once your account is set up, you can quickly and easily place orders to meet your business needs.

Q. What payment methods do you accept?

A. We accept payment through paypal.

Q. How long does shipping take?

A. Shipping times vary based on your location and the shipping method selected. Please allow 2-7 business days for delivery.

Q. Do you ship internationally?

A. We currently only ship within Canada.

Q. Can I track my order?

A. Yes, you will receive a tracking number once your order has shipped. You can track your order through our website or the carrier's website.

Q. What happens if my product arrives damaged?

A. If your product arrives damaged, please contact us immediately to initiate a return or exchange.

Q. Can I cancel my order?

A. If you need to cancel your order, please contact us as soon as possible. If your order has already shipped, we may not be able to cancel it.

Q. How do I know if a product is right for me?

A. We recommend consulting with a healthcare professional before starting any new supplement regimen. Our team is also available to answer any product-related questions you may have.

Q. What is your privacy policy?

A. We take your privacy seriously. Please see our Privacy Policy for more information.

Q. How do I contact customer service?

A. You can contact customer service by phone or email. Our contact information can be found on our website.

Q. Are your products vegan or vegetarian-friendly?

A. Many of our products are vegan or vegetarian-friendly. Please check the product descriptions or reach out to our team for more information.

Q. What are the ingredients in your products?

A. Our products contain a variety of ingredients depending on the specific supplement. Please refer to the product label or contact us for more information.

Q. Do you offer samples of your products?

A. Unfortunately, we do not offer samples of our products at this time.

Q. How do I know if a product is in stock?

A. Our website indicates if a product is currently in stock. If a product is out of stock, please contact us to find out when it will be available again.

Q. Can I change or modify my order after it has been placed?

A. If you need to change or modify your order, please contact us as soon as possible. If your order has already shipped, we may not be able to make any changes.

Q. Do you offer gift cards?

A. We don't offer gift cards at this time.

Q. Are your products safe for pregnant or breastfeeding women?

A. We recommend consulting with a healthcare professional before taking any supplements while pregnant or breastfeeding. Some of our products may not be safe for pregnant or breastfeeding women.

Q. How do I store your products?

A. Our products should be stored in a cool, dry place away from direct sunlight.

Q. Can I take multiple supplements at once?

A. It's generally safe to take multiple supplements at once, but we recommend consulting with a healthcare professional before starting any new supplement regimen.